The weekly development update series will inform users about progress made on user-facing aspects of CryptoBridge.



Support ticket completion for the previous 7 days has been 92% and at this rate the backlog will soon be reaching zero.

For additional information about wallet status and listing updates, please follow our automated Twitter account @CryptoBridgeAnn.

User Verification and Data

Identity verification is now required only for United States citizens to deposit, withdrawal and trade with their CryptoBridge account. Logging into your account, moving funds within the BitShares ecosystem and removing staked BridgeCoin from vesting positions will remain possible regardless of verification status.

Currently the grace period for US users is over and we are implementing additional UI changes to provide feedback on the status of your account. If you experience any issues with the user interface or functionality for any reason, please get in touch via our official Discord in the #kyc-support channel.

Both a passport or a driver’s license are accepted for identity verification but must also be supplemented by your social security number (not a screenshot of the card as previously indicated). Users may ignore the section related to being an accredited investor and are able to select “no” for this option.

User verification data is stored for 5 years after your identity has been verified. If you would like to to delete the data, you may send a request to [email protected] and a legal form will be sent to you to complete it. More information will be forthcoming about Fractal in coming weeks.



We want to make clear that no user’s BCO will be lost or locked forever, and a solution will be announced next week. All affected US users will be able to exit their BCO position and sell/withdraw despite the ending of the grace period.



Last week we successfully integrated the Omni protocol (Tether; USDT) which provides access to traders to protect against volatility. If already listed on our platform and interested in a USDT pair, please contact our team in the private channel for your asset in our Discord. If you do not already have a market on CryptoBridge, feel free to complete the application as a first step.


Thank you for taking the time to follow our progress. Weekly development updates can be expected on each Wednesday. Happy trading!